Reference

Privacy Policy at www.aoncash

When you open an account with us, your personal information and payment details are protected by clear, transparent practices.

Data security built into depositsYour account, your controlTransparent data handling
www.aoncash Privacy Policy at www.aoncash
REACH US ANYTIME

Contact Us About Your Privacy

Live Chat Our support team is available 24/7 via live chat inside your account dashboard. Use this channel to report privacy concerns, request data copies or ask questions about how we handle your information.
Email Support Send privacy requests to our dedicated data team at [email protected]. Include your account email and specify what data access or deletion you need. We respond within 14 business days.
Account Settings Update your personal information, payment methods and communication preferences directly in the Settings section of your account. Changes take effect immediately and are logged for your security.
HOW WE SAFEGUARD

Data Handling and Security Standards

Encryption and Storage

All personal data is encrypted in transit and at rest using industry-standard SSL protocols. Your deposit information from DANA, OVO, GoPay and QRIS transactions is never stored in plain text on our servers.

Account Verification

We verify your identity using your email, phone and payment method during registration. Multi-factor authentication is available in your settings to add an extra layer of security to your login.

Cookies and Tracking

We use cookies to remember your login status, language preference and betting history. Analytics cookies help us understand how you navigate the lobby. You can disable non-essential cookies in your browser without losing account access.

Data Retention

We keep your account data for as long as your account is active. After closure, personal records are retained for 12 months to comply with local law, then securely deleted. Transaction logs are archived for 7 years.

Third-Party Access

We share data only with payment processors, fraud-detection vendors and law enforcement where local law permits. We do not sell, rent or trade your information. All third parties sign strict confidentiality agreements.

Your Data Rights

You can request a copy of your personal data, correct inaccuracies, update payment details or request account deletion anytime. Contact us via live chat or email and we'll process your request within 30 days.

Privacy Policy FAQs

We collect your full name, email, phone number, date of birth, payment method details and device information. During account verification, we may also request proof of identity. This data is used to verify your age, process deposits via DANA, OVO, GoPay and QRIS, and detect fraud.

After account closure, we retain your personal information for 12 months to comply with local financial regulations and resolve any outstanding disputes. Transaction records are archived separately for 7 years. You can request permanent deletion after this period.

Yes. Contact our support team via live chat or email [email protected] with your account email and a request for a data copy. We'll send you a complete record of your personal information and account activity within 30 days.

We share data only with payment processors who handle DANA, OVO, GoPay and QRIS transactions, fraud-prevention services and legal authorities where local law permits. We never sell your information to marketing companies or third-party advertisers.

Your deposit details are encrypted using industry-standard SSL technology. We never store full payment card numbers or digital wallet passwords on our servers. All transactions are processed through secure, PCI-compliant payment gateways.

Cookies are small files stored on your device that help us remember your login status, language choice and game history. We use analytics cookies to understand lobby behaviour. You can adjust cookie settings in your browser at any time without losing account access.

Log in to your account and go to Settings to update your name, email, phone or payment details. For account deletion, contact live chat or email [email protected]. We'll process your deletion request and remove your data within 30 days, retaining transaction records where legally required.